GMT +2 (GMT +3 between last Sunday in March and last Sunday in October).
Electrical current is 230 volts, 50Hz. Standard European two-pin plugs are in use.
Finnish and Swedish share status as Finlands official languages. Sami is spoken by an isolated population group in Lapland. English is taught at schools and is widely understood.
There are no major health risks associated with travel to Finland. British and other EU nationals should ensure they have a European Health Insurance Card (EHIC), which entitles citizens to emergency medical treatment on the same terms as Finnish citizens. Comprehensive travel insurance is advised.
Tips are not expected in Finland because a service charge is generally added to restaurant, bar and hotel bills, but customers often choose to round up the bill when paying in cash. Taxi drivers also appreciate any small change or coins that are added to round up the fare.
Crime levels are low in Finland and visitors can be assured of a trouble-free vacation. Drug offences and drinking and driving are dealt with very harshly. The main danger in the country is driving during the winter months, when icy roads are a hazard and cars must be fitted with snow tyres.
The sauna is a Finnish way of life, so they are extremely popular. Words are taken seriously in Finland and people are held to what they say, so be sure of what you're saying before you speak.
Business is conducted formally in Finland. A formal, understated sense of dress is important. Punctuality is also very important in Finland and being late is considered rude. Appointments should always be made and confirmed.Meetings are often strictly business and are not often over lunch. Finns do not require a strong relationship prior to doing business, and business often takes place over the phone, fax, and via e-mail. However, the sauna is an important part of the culture and it is not unusual for business to be discussed in this environment on a more sociable level.Finns are very direct and prefer getting straight to the point. Often a verbal agreement may hold. At meetings business cards are exchanged and should have, on the alternate side, details in Finnish. Business hours are generally 8am to 4pm Monday to Friday.
The international country dialling code for Finland is +358. Free wifi is available in hotels, cafes, restaurants, and similar establishments in all major towns and cities. There are free wifi hotspots with high speed internet in Helsinki.
Travellers to Finland arriving from the EU can enter Finland without restrictions on the quantity of purchases, provided they have been bought in the EU for personal consumption or as gift items. No restrictions are placed on meat and dairy products. Some restrictions may apply to selected tobacco products. Travellers over 20 years arriving from non-EU countries are allowed to bring in the following items without incurring customs duty: 200 cigarettes, or 100 cigarillos, or 50 cigars, or 250g of tobacco. With regards to alcohol, one litre of spirits with maximum 22 percent alcohol content, or two litres of alcoholic beverages not exceeding 22 percent alcohol content, and four litres of wine and 16 litres of beer is allowed duty free.
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